Last update (09.22.2025)
At RHMNY (Russian Handyman NYC), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.
1. Information We Collect
When you submit a request through our website, we may collect:
- Your name
- Your phone number
- Your address
- Files you choose to upload (e.g., photos, documents related to your project)
2. How We Use Your Information
We use the information you provide to:
- Contact you to confirm and schedule handyman services
- Provide service updates and reminders
- Review files (such as photos) to better understand the scope of work
- Improve our customer support and communication
We do
not sell, rent, or share your information with third parties, except to independent contractors who may perform the requested work.
- 3. Storage and Retention
- Personal data (name, phone number, address) is stored securely for as long as necessary to provide services.
- Uploaded files are stored securely and deleted within 90 days or once the job is completed, whichever comes first.
4. Communications
By submitting your phone number, you agree that we may send SMS or call you regarding your request.
- To stop receiving SMS, reply STOP.
- For help, reply HELP.
5. Security
We take reasonable technical and organizational measures to protect your information against loss, misuse, or unauthorized access.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
hello@rhmny.com